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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Tenille Taylor

Tenille Taylor

March 25, 2026

5  out of  5
rating by Tenille Taylor
"Exceptional customer service."
We responded:
"Tenille, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Lorraine Holloway

March 23, 2026

5  out of  5
rating by Lorraine Holloway
"Just had a fantastic experience with John! I needed help signing some documents late on a Monday, and he stepped up right before closing time. Despite the late hour, he was incredibly courteous and got everything taken care of quickly. It's rare to find someone so helpful and professional, even at the end of a long day. Thanks, John! Highly recommend his service."
We responded:
"Thank you so much for the 5-star rating, Lorraine! We deeply appreciate your support and are always here to help with any insurance questions or needs you may have. "
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neil model

March 9, 2026

5  out of  5
rating by neil model
"John Isaacs- Account Manager/Life Specialist. A professional offering his assistance."
We responded:
"Wow, thank you for the amazing 5-star review! It means a lot to us here in Tallahassee to know that you had such a wonderful experience with us here on State Farm Agent Vicki Catsimpiris’s Team."
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Sharon Graham

March 4, 2026

5  out of  5
rating by Sharon Graham
"John Isaacs was very helpful."
We responded:
"Thank you for the amazing review, Sharon! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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Ruben Bryant

March 3, 2026

5  out of  5
rating by Ruben Bryant
"John Isaac’s was great."
We responded:
"Ruben, it is a pleasure to hear what a wonderful experience you have had with State Farm Agent Vicki Catsimpiris’s Team!"
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Steve Harrison

March 2, 2026

5  out of  5
rating by Steve Harrison
"John went above and beyond helping set up the drive safe and save with my auto insurance policy. Would recommend getting a homeowners insurance quote and a life insurance quote. Thanks John"
We responded:
"Steve, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Vicki Catsimpiris’s Team—we are always here to help!"
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Lobo

February 28, 2026

4  out of  5
rating by Lobo
"This year's change in auto policy terms (stacking, etc) and presentation (policy presented partly online and partly in email documents that require one to go back and forth between them to get the whole picture) made things pretty confusing for this long-term client. My thanks to John Isaacs for doing a great job answering my question and untangling things for me. Well done!"
We responded:
"Lobo, thank you for the wonderful review! We are so glad to hear that you had a positive experience with us here on State Farm Agent Vicki Catsimpiris’s Team. If there is anything we can do to make it a 5- star experience next time, please do not hesitate to share your thoughts!"
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Paul Lewis Jr

February 26, 2026

5  out of  5
rating by Paul Lewis Jr
"Spoke this afternoon with John Isaacs about several questions regarding our auto and umbrella policies. We found John to be knowledgeable, professional, and helpful in responding to our questions. I would offer a positive recommendation for John and the agency."
We responded:
"Paul, this is wonderful! Thank you so much for recognizing John’s dedication to being a great advocate for our customers. 😃"
Profile photo of Mahmoud Sondossi

Mahmoud Sondossi

February 26, 2026

5  out of  5
rating by Mahmoud Sondossi
"Kelly Anderson and John Isaacs are wonderful to work with! They always help me with my auto and homeowners insurance policies."
We responded:
"So wonderful to hear this! They both work so hard to take good care of all of our customers’ auto insurance and home insurance. Thank you so much 😊 "
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Ross Ellington

February 25, 2026

5  out of  5
rating by Ross Ellington
"Prompt and knowledgeable service. As usual, this agency exceeded my expectations in terms of meeting my insurance needs. Well done, Casey!"
We responded:
"Ross, thank you so much for recognizing how terrific Casey is - we appreciate you!"
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Anthony Scott

February 24, 2026

5  out of  5
rating by Anthony Scott
"Ms. Kellie and Ms. Jennie patiently took the time to help me figure out what I needed to do with my policy and coverages. Much appreciated!"
We responded:
"Great, Anthony! They are really good at making it all painless. 😃"
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Amber Daughtry

February 20, 2026

5  out of  5
rating by Amber Daughtry
"John Isaacs was INCREDIBLE. He is knowledgeable, efficient, professional, and super friendly. He exemplifies top-notch customer service! He's definitely an asset to this office and State Farm!"
We responded:
"Thank you, Amber! We agree, John IS incredibly gifted at helping people with understanding and managing their insurance 😊 "
Profile photo of Robert van Engelen

Robert van Engelen

February 19, 2026

1  out of  5
rating by Robert van Engelen
"Worst experience with this agency for years, putting the wrong person on car insurance (taking off, adding on family members), forgetting to make car insurance changes after phone conversations, not taking cars off insurance when the car is sold or when a car license transferred to another state after we informed them. And they never pick up the phone."
We responded:
"I’m so sorry the insurance portion of your relocation is got somewhat bumpy, Mr van Engelen. We know that moving out of state can be stressful, with multiple details to manage. In the several conversations we had with your wife, we did our best to give helpful advice while executing her new instructions as efficiently as possible, each time she changed them. Hopefully, things will be smooth sailing for you on your new adventure! All the best to you both, Vicki 😊"
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Judy Sineath

February 18, 2026

5  out of  5
rating by Judy Sineath
"Stopped by the office and John helped me with life insurance for my son. Have auto insurance and homeowners insurance as well. Thank you for your professionalism and kindness. Would recommend getting a renters insurance quote from him."
We responded:
"Thank you for your kind words, Judy! John, and our whole team, love helping with all of the things that will help make your family more financially secure and protect your lifestyle, including auto insurance, homeowners insurance, life insurance and renters insurance. We look forward to continuing to serve you for many years. 😃"
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Julie Schulz

February 6, 2026

5  out of  5
rating by Julie Schulz
"I've been with State Farm for years for both home and auto. The service has been fantastic and John, Casey, Kellie, Jenny and Wes are always available and willing to help with any questions or concerns I may have."
We responded:
"Julie, so wonderful to hear! Thank you for your kind words 😊"
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Christina Murphy

January 31, 2026

5  out of  5
rating by Christina Murphy
"Got a fantastic auto insurance quote from John and talked about homeowners insurance as well. Prompt and professional, courteous service from someone who really cares about his customers. He was very professional and understood our needs. He is a true asset to your cooperation."
We responded:
"So kind of you to share this, Christina! ❤️"
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Amber Euson

January 30, 2026

5  out of  5
rating by Amber Euson
"John helped me get a fabulous insurance quote and discussed renters insurance as well. Thanks for your help!"
We responded:
"Thank you so much for recognizing John, Amber. Our whole team looks forward to serving you for years to come. ☺️"
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Shawn Euson

January 30, 2026

5  out of  5
rating by Shawn Euson
"John helped me get a great auto insurance quote and discussed renters insurance as well. Thanks for your prompt response and professional service"
We responded:
"Shawn, we’re so happy to hear about your experience! Thank you"
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Garvlok

January 29, 2026

5  out of  5
rating by Garvlok
"Called in with an issue and was helped by Jon. Fantastic customer service and thorough in the information he gave me. Id recommend coming here."
We responded:
"So appreciate your review, Garvlok! Always happy we can help 😊"
Profile photo of Sabryn Battle

Sabryn Battle

January 29, 2026

5  out of  5
rating by Sabryn Battle
""I cannot say enough wonderful things about John Isaac’s and their team at State Farm. From start to finish, they were incredibly professional, responsive, and took the time to truly understand our needs rather than just selling a policy. They made the entire, often stressful, process feel seamless and reassuring. 5 stars!"😊😊😊"
We responded:
"We so appreciate you taking the time to recognize the team, Sabryn!! 😃"
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Lisa Rumlin

January 19, 2026

5  out of  5
rating by Lisa Rumlin
"John Isaac is the best with excellent customer service and a keen understanding of my insurance needs. Please contact him if you're looking for an awesome person and agent."
We responded:
"Thank you, Lisa!! 😃"
Profile photo of Don A Whitehead

Don A Whitehead

January 14, 2026

5  out of  5
rating by Don A Whitehead
"Went to John and had him help with my auto insurance questions, thank you for your professionalism and quick service. Have also my homeowners insurance with this office. Thanks John"
We responded:
"Thank you, Don! We appreciate John - and you! 😊"
Profile photo of Larry Hinsley

Larry Hinsley

January 7, 2026

5  out of  5
rating by Larry Hinsley
"Excellent service have auto insurance renters insurance and life insurance with this local office John is incredibly helpful thank you for all your help"
We responded:
"Thank you for the shout out for John, Larry! 😃"
Profile photo of Demetrios Hestia

Demetrios Hestia

December 23, 2025

5  out of  5
rating by Demetrios Hestia
"Jenny is fantastic, very knowledgeable and personable. The other guys say 15 minutes can save you 15%, but I had a lovely 45 minute conversation with Jenny and saved **16%**. Which is way better than using an app. This office is great!"
We responded:
"Thank you so much, Demetrios! Jenny and the whole team love giving great experiences like yours. We look forward to serving you for years to come. 😊"
Profile photo of Delaney Brannan

Delaney Brannan

November 3, 2025

5  out of  5
rating by Delaney Brannan
"Great customer service! John helped me get my renters insurance set up. Super helpful and friendly!"
We responded:
"Thanks, Delaney! So glad we could help get you covered with our great renters insurance. "